TeleCHOICE | Hosted Voice
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Hosted Voice

Hosted voice applications give you incredible control, a simplified operation, a maximized staff, and lower costs. With Hosted Call Center and Cloud PBX solution, you get all the primary benefits of lower TCO, predictable monthly costs, no upgrades or maintenance fees, immediate access to new features, and simple scalability. You also get full control and a comprehensive look into your call center system through reporting, call recording, dashboard, and other portal tools.

 

We Offer:

 

  • Interactive Voice Response (IVR)
  • Multi-Channel ACD
  • Analytics-Driven Quality
  • Blended Predictive Dialer
  • Cloud Contact Center Platform
  • Cloud PBX
  • CRM Integrations
  • Disaster Recovery
  • ECHO Customer Feedback
  • Network Connectivity
  • Personal Connection™
  • Quality Management
  • Reporting & Analytics
  • Supervisor On-The-Go™
  • Workforce Management
  • Workforce Optimization
  • inCloud Apps